Once you have an eHerkenning connection, it is important to tell your customers about the new set-up in good time, so that they are ready for the change. They need to know that the way they log in is changing, and that they will need to have an eHerkenning log-in. Good internal and external communication is therefore essential.

The eHerkenning Communication Guide provides step-by-step advice on communicating information to the relevant people. The latest version of the Guide is available here:

The eHerkenning logo, log-in buttons and assurance levels can be downloaded here: